All about contactless ticketing

Long before the world was hit by the Covid pandemic, contactless ticketing existed. However, the conditions that the pandemic has subjected the world to have favored a rise in this system. Since then, it has become a very popular solution for the public. So if you have no idea what contactless ticketing is, read this article.

How contactless ticketing works

Based on NFC technology, contactless ticketing is a communication product. Also known as near field communication, it allows two wireless devices at a specific distance to communicate. The technology used to operate this system works for Contactless ticketing in public transports and is a subset of radio frequency identification. Indeed, RFID allows to capture radio waves. This technology has been used for several years now for the scanning of luggage and grocery items. You’ve probably seen or used an NFC before. You’ve seen someone hold a cell phone in front of a card reader. The system allows transactions to be made without physical contact between two devices. In fact, that’s why the technology is called contactless.
It is the same process with contactless ticketing. Tickets are loaded into an electronic wallet and customers can hold their smartphone near a reader and that’s it. If lines used to be slower to get shorter now, that’s no longer the case.

The benefits of ticketing

Contactless ticketing has big advantages. First of all, this process is more secure. Contactless ticketing relies on the RFID antenna which requires the proximity of a reader near a mobile device where the tickets are stored. Tickets stored in electronic wallets are protected by chips. Among these, there is a chip that encrypts and also accesses information. Then there is a chip that takes care of transmitting the information. Now, thanks to tokenization and biometrics, there is an added layer of security to the process. Also, ticketing promotes quick recognition. Ticket readers are very sensitive and therefore quickly spot mobile devices and tickets. Finally, with this system, data protection is more effective. With encryption and tokenization, customer information and the ticket are protected.

Where contactless ticketing is used

Industries that are in the event business and in some other environments regularly use contactless ticketing. Giants like Paciolian have meanwhile announced that fans have the option of using Google Pay to access stadiums at participating colleges. It’s a faster and more secure way to get through the stadium gates.  Another thing to clarify is that the contactless process is not only usable in ticketing. This technology is used and very appreciated by customers in the restaurant business. Indeed, you can order a meal from your seat from a dedicated platform. It also avoids you to wait too long to get your order. Moreover, in case of contagious disease, vendors are less exposed to contamination risks.
In summary, here is everything you need to know about contactless ticketing. In the next few days, this equipment will be very trendy and will be standardized on all events to facilitate the daily life of the public.